MS Teams Logo auf einem Smartphone, im Hintergrund MS Teams auf Desktop

How accessible is Microsoft Teams?

In the second part of my blog series I take a closer look at Microsoft Teams. What are the advantages of Microsoft Teams and where is the tool positioned in terms of accessibility?

As in the last article about Zoom and accessibility, the same requirements apply to Microsoft teams and other tools:

  • The program is open for all platforms,
  • easy to use, and
  • accessible according to WCAG 2.1, and
  • it has accessibility features.

Testing MS Teams’ accessibility

MS Teams is Microsoft’s collaboration platform and includes chat, sharing, and collaborating on documents, document filing, but also audio and video calls.

  1. Microsoft Teams is available for Windows and Mac; for smartphones and tablets, there are apps for both Apple and Android devices. MS Teams is, therefore, platform-independent.
  2. If you don’t want to or cannot install the app, you can also join a meeting via the web browser. However, MS Teams does not support all browsers. It works best with Google Chrome or Microsoft Edge.
  3. Microsoft Teams is accessible for Screenreader and keyboard users.
  4. If you use the desktop app, you can activate closed captions. However, this is a preview function, so it may not be available for all companies and organizations. Furthermore, these automatically-generated subtitles are currently only available for English.

What does Microsoft Teams cost?

Microsoft Teams is aimed at companies and organizations, and there is a free version with limited functionality.

Under “Plans & Pricing,” there is a list of prices and included features, but the table seems to be out of date as I can make video calls in my free account. The free accounts may have some more features included at the moment due to the Corona crisis. I could not find any information about this. But here you can find more information about the free version of MS Teams.

Conclusion: Microsoft Teams ia good alternative to Zoom

Advantages

  • There is a free version, and it is platform-independent
  • Closed Captions available, even if with restrictions
  • Accessible for Screenreader and keyboard users
  • Chat function
  • You can change the background for video calls

Disadvantages

  • Closed captions are currently a preview only
  • Closed captions are only available for English
  • You cannot offer your own captions via a third-party provider

However, an accessible videoconferencing tool is, of course, not enough to ensure that a webinar or video meeting is barrier-free.

In my next blog post, I will show you what you have to do as an organizer to make your video meeting or webinar accessible. And I will soon be looking at Google Hangout as another tool.

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